Campus Services


Auxiliary Services Online

The Office of Procurement and Auxiliary Services maintains up-to-date information online about an ATM machine, the bookstore, the food service, the laundry system, the post office, reprographics, and vending machines. Please go to www.westmont.edu/auxsvcs.


Bookstore

The bookstore offers a wide variety of merchandise and services to the Westmont community. In addition to books, textbooks, and textbook rentals, you can purchase computer supplies, insignia items, clothing, gifts, cards, electronics, and a selection of snacks and drinks.

Services available through the bookstore include special ordering of books and balloon bouquets. If you don’t see what you’re looking for, let the bookstore staff know - they may be able to accommodate your needs. The bookstore is located behind Kerrwood Hall and is open from 8:45 a.m. to 4:30 p.m., Monday-Friday and 10:30 a.m. to 2:30 p.m. on Saturdays. It's closed during chapel on Monday, Wednesday and Friday. Merchandise is also available online 24 hours a day, seven days a week, at westmontbookstore.com. For questions or concerns, contact the customer service staff x6064.


Counseling Services

The Counseling Center is located on lower campus across from Van Kampen Hall. Licensed mental health professionals are on staff to provide short-term counseling to students (up to eight sessions per semester), which is covered by student fees. For longer term counseling, referrals are made to off-campus mental health professionals, and the student is responsible for payment. Except as required by law, all information shared in the counseling sessions is confidential, therefore it has no relationship to disciplinary action.

To make an appointment, fill out the Request for Counseling form provided online or in the office, and contact the office manager Claire Cetti, either in person or at x6003 or ccetti@westmont.edu. Appointments are generally available Monday through Friday, 9 a.m. - 4 p.m. If there is an urgent need to see a counselor, please come in or call the office manager and arrangements will be made for the student to be seen as soon as possible. In case of emergencies after hours, students should contact their resident director or Campus Security (x6222); call 211 (local hotline) or 911; or go directly to the emergency room at Cottage Hospital. For more information see our website.


Dial-a-Ride Shuttle Service

Westmont students can take advantage of Dial-a-Ride transportation service in addition to the college’s regular shuttle service. Dial-a-Ride fills transportation needs between Carpinteria and UCSB and runs Monday through Friday from 10 a.m. to 10:30 p.m., Saturday from 9 a.m. to 5 p.m., and Sunday from 9 a.m. to 5 p.m. To call in a reservation, dial x7000. To make a last-minute request (which are welcome) dial 455-6630. For more details, see the information posted on Westmont’s website under the Student Life page.


Dining Services

Continuous Dining Hours
Students on a meal plan are welcome to eat, socialize and study in the dining commons (D.C.) from 7 a.m. to 8 p.m. every day. Anyone who purchases the standard meal plan has access to the dining commons during these hours. A limited 15-meals-per-week or 10-meals-per-week plan are also available to all students except first-year students during the fall semester. Hours are limited on holidays and can be found online. Retail Late Night service 8:30 p.m. to 12 midnight Sun.-Thurs.

Munch Money Option
Contact the dining services staff at any register to add a prepaid balance to your ID card. Munch Money can be used in the dining commons or for Late Night. Purchases paid with Munch Money receive a 10 percent discount.

Entering the Dining Commons without Paying or “Scanning in”
There is a $50 fine for entering the DC without paying, scanning in, or for allowing someone else to use your meal card. The same fine applies to opening an alarmed side door for someone to enter.

Removing Food or Dishes from the DC
The college has a continuous dining program which allows for access most of the day to those who have purchased meal plans or individual meals. It is important to the well being of the entire community that this privilege is not abused. Diners who have eaten in the DC may leave with a piece of fruit or a dessert in their hand. Diners who have eaten in the DC may also leave with a beverage in their own mug. Food being removed should be visible to the cashier, and at no time should any food be put in backpacks, etc. while still inside the DC. Other types of food, entrees, etc., must be consumed in the DC and not removed unless the diner has purchased a to-go container when entering, and food may only be removed in that container. Dishes, cups, silverware, etc., may never be removed from the DC for any reason. Diners who violate these policies will be assessed a $50 fine per occurrence.

Sack Lunches and Group Packouts
Contact the dining commons managers to arrange sack lunches if you have a schedule conflict preventing you from accessing the dining commons regularly between 11:30 a.m. and 1:30 p.m. Please include a copy of your class schedule, and allow a few days to be added to the packout list. Official groups can also arrange packout lunches or dinners with sufficient notice at www.westmontdining.com.

Throwing Food
Throwing food, wadded paper, or other objects is prohibited because it is unsafe, messy and disrespectful to those who work in dining services. The consequences for such actions is a minimum fine of $50 along with work hours and possible loss of board plan privileges.

Feedback Welcome!! Food Service Committee
We want your feedback. Please use the feedback cards in the dining commons, contact the WCSA representative on the food service committee, or comment online.


Disability Services

Westmont seeks to provide an environment in which all students can have equal access to their education. The purpose of Disability Services is to assist students with disabilities to reach their educational goals by providing reasonable accommodations and support services. The director of disability services facilitates accommodations and works with students to create a plan for success. Services offered are based on disability verification and appropriate assessments. You may also contact this office if you believe you have a disability. Upon request, a list of local assessment resources and services is available. Students may request accommodations by contacting the Disability Services office at x6186. For necessary forms and an application, please consult our website.


Financial Services

Bills, Fees, and Fines
The Westmont catalog includes information about the cost of tuition, fees, room and board and methods of payment. If you incur fees (e.g., refrigerator fee), fines (e.g., for improper check-out), or charges for damage, you will receive a charge memo from your resident director or resident assistant, who may ask you to acknowledge the charge by signing the form. These and other types of charges, such as pharmaceutical prescription costs, and/or credits to your account will appear on your monthly student account statement. For more information about your account, contact the Business office at X6021 or go to the website.

Financial Aid
Approximately 85 percent of students at Westmont receive some form of financial aid, including parent loans. You may obtain information about the types of financial aid available and the process of applying to receive aid from the Financial Aid Office in Kerrwood Hall, open Monday-Friday 9:00-3:30 (closed Monday, Wednesday, and Friday for chapel, 10:15-11:30 a.m.).

Westmont’s policy on satisfactory academic progress requires students to successfully maintain a Westmont cumulative grade point average of at least 2.0 and complete at least 75% of all units that are attempted. Satisfactory academic progress is measured at the end of each semester and at the end of Mayterm. Westmont’s Mayterm can be included to assist in maintaining these requirements. If you do not meet the requirements, you will be placed on financial aid warning. Students on “financial aid warning” have one semester (or Mayterm, if attended) to bring their progress up to the standard. Failure to meet the standard during the warning period will result in being ineligible for financial aid. Ineligible students may appeal for reinstatement. More information regarding this process is available in the Financial Aid office.

In accordance with the Drug-Free Workplace Act, all students receiving any federal aid are required to sign a statement declaring that they do not and will not unlawfully manufacture, distribute, dispense, possess or use controlled substances while at Westmont. The college is required to notify the federal government of any student convicted of any of the offenses listed in the above statement within 10 days, after which the financial aid award will be canceled.


Health Services

The Health Center (located near Armington Halls) is open from 10 a.m. to noon and 1 to 4 p.m., Monday-Friday. You will usually be able to see a health-care professional without making an appointment. A full-time physician, physician assistant and registered nurse, all with a specialization in college health, will be able to assess and treat most of your health problems. The Health Center brochure provides a complete listing of Health Center services. For questions, call x6164 or visit us on the Health Center web site.

If you become ill or injured when the Health Center is closed, your resident assistant or resident director can assist you in getting the care you need. If they are not available, you should call 911 (and campus security, x6222) or arrange transportation to one of the health-care facilities listed below. Be sure to bring all bills to the Health Center after you return to campus to determine what portion is covered by your student insurance plan.

Local Health Care Facilities
Sansum Clinic-Hitchcock Urgent Care (805) 563-6100, 51 Hitchcock Way, Monday-Friday 8 a.m.-7 p.m., Saturday 9 a.m.-5 p.m., Sunday 9 a.m.-3 p.m.
Cottage Hospital Emergency Room (569-7210), is located on the corner of Pueblo and Bath Street. They are open 24 hours a day, 7 days a week. Please reserve use of the emergency room for true emergencies or to obtain health care when all other facilities are closed.


Lost and Found

The Switchboard in Kerrwood Hall maintains a general lost-and-found service. If we can identify the owner of an item turned in at the switchboard, we will attempt to contact the owner three times via email.

If you lose something, you may dial “0#” (from an on-campus phone) or 805-565-6000 (from off campus/cell phone) or come by the Switchboard during business hours to check the lost and found. After two weeks, lost-and-found items are taken to the Public Safety Office, which clears unclaimed items every 30 days. Physical plant, the Athletics office, the D.C. and the Library also maintain lost-and-found services for their areas. An all-student email message may not be used to post lost-and-found information.


Post Office

The campus post office processes all inbound and outbound letters and parcels via U.S. mail, UPS, FedEx, and other carriers. You will be assigned an individual, private, 24-hour-access mailbox which will remain yours for as long as you are a registered student, even if you leave for an off-campus program. All incoming letters and parcels (even if you are living in the Ocean View apartments) must be addressed as follows: Your name on line one, mail slot number (MS#) on line two; 955 La Paz Road on line three, and Santa Barbara, CA 93108-1023 on line four.

Correspondents and shippers must use the full address on all letters and parcels. It is especially important to include your MS# as part of the address in order to avoid loss or delay in delivery; it is essential that your address be correctly labeled “MS#” not “P.O. Box,” as UPS and FedEx will not deliver to a P.O. box (see complete information at www.westmont.edu/postoffice).

Your MS # will be assigned in early August and you can access this information on your student profile. At that time you may begin to have mail sent to the campus but please refrain from having packages mailed to Westmont until after August 15 as we have no place to store your parcels prior to that time.

You may purchase stamps and envelopes as well as ship parcels at the walk-up customer service counter between 10 a.m. and 4 p.m. Monday-Friday. The Post Office is closed during chapel Mon./Wed./Fri. from 10:30 a.m.-11:30 a.m. Inbound parcels are available for pick-up at the back door of the Post Office during the hours listed above. You will find a package slip inside your mailbox when your package is ready for retrieval. The Post Office also offers incoming and outgoing fax services at the front counter during operating hours.

You can find complete information on the campus Post Office at www.westmont.edu/postoffice.

For general questions please contact the Post Office staff at (805) 565-6087. They will be happy to assist you. You may also contact the document services manager with any feedback or concerns at (805) 565-6077.


Reserving Campus Facilities

Any campus activity sponsored by faculty, staff, or students or event that requires a facility must be confirmed in advance with the Campus Scheduling office (CSO). To begin the process of planning an event and reserving a facility, use the campus scheduling website. This user-friendly site is the fastest, most efficient way to make a facility reservation request.

Prior to using the campus scheduling website, please read the instructions posted online. Contact the CSO at x6045 with questions.

If you are submitting a same-day request, please alert the CSO by calling x6045; otherwise, allow a minimum of two business days for your request to be processed. If you cancel your event, please submit an online cancellation request. This will enable us to allocate the space to someone else who may need it.

Some facilities require departmental authorization. This process can delay confirmation, so please allow a minimum of two business days to process your request. Request for event services and polycom speaker phones may be made via the campus scheduling website. Additional requirements such as catering, sound and media, custodial, and security should be arranged with the respective departments, as EMS does not handle these services.

All catered events require a minimum of two hours additional time prior and following the event for preparation and clean up. More extensive catering may require additional time.

Generally, reservation request confirmations are sent electronically via email; please supply the email address to which you would like confirmation to be sent.

Campus Scheduling office hours are Monday through Friday, 8 a.m. to 4 p.m.