Information Technology Two Factor Authentication (2FA) Information
How to Transfer 2FA to a New Phone
You need:
- Your old phone with Authenticator codes
- The latest version of the Google Authenticator app installed on your old phone
- Your new phone
- On your new phone, install the Google Authenticator app.
- In the app, tap Get Started.
- At the bottom, tap Import existing accounts?.
- On your old iPhone, create a QR code:
- In the Authenticator app, tap
- More Options or the … menu , then
- Export accounts ⇧ and
- Continue.
- Select the accounts you want to transfer to your new phone, then tap Export.
- If you transfer multiple accounts, your old phone may create more than one QR code.
- In the Authenticator app, tap
- On your new phone, tap Scan QR code.
- After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred. You can remove your exported accounts from your old phone.
Tip: If your camera can’t scan the QR code, it may be that there’s too much info. Try to export again with fewer accounts.